Need to cancel your Santikos ticket reservation?
Tickets purchased on Santikos.com may be refunded up to 1 hour before showtime.*
Your refund is being processed.
*Please call our Guest Care Center at 210-664-3348 up to 1 hour before showtime for the following:
- Purchases made on the Santikos mobile app
- Purchases made in-person at the theater
- Tickets redeemed with the Movie Lovers Rewards program
- Partial refunds
*Please visit the in-theater Guest Services Desk up to 1 hour before showtime for the following:
- Purchases made with multiple payment methods on the same transaction
- Purchases made with Santikos gift cards
*The following are non-refundable:
- Purchases made with Santikos gift cards activated at HEB
- Purchases made on third-party websites (e.g. Fandango, Movietickets.com, Atom Tickets, etc.)